CANCELLATION POLICY

Customer may notify us of a cancellation 5 business days prior to event scheduled date. 

If not, there is a $30.00 cancellation fee for regular 13x 13 bounce houses. 

Full face inflatable combos, water slides, full face toddler play areas, obstacle courses, inflatable combos, Any size Tents, must be cancelled 2 weeks prior to event. Otherwise 50% cancellation fee will apply. 

If event is cancelled by requested time there will only be a Refund processing fee of $25.00 charged and remaining credit will be returned.

Customer MUST Contact our office PRIOR to delivery for Same day Cancellation. Rental fee is Non Refundable for same day cancellations BUT (as long as customer contacts our office Early in the morning, BEFORE driver arrives to delivery location) Customer will be able to reschedule event within 6 months from original delivery date.

Same day Cancellation of ANY of our Equipment and/or Services when not postponed in the early morning, will be 50 % of the total rental fee.
Bounce house attendant fee is NON REFUNDABLE if not cancelled 7 days before event.

REFUNDS

Any REFUND that Party Rental Miramar might need to process ( for any reason ) will be returned to credit card used for the deposit when the order was placed. If there is a greater amount to be returned after the credit card refund, Customer will receive a check for remaining balance of the refunded amount within 5 business days.

PLEASE NOTE

If customers do not use equipment rented such as concession machines: pop corn – cotton candy- or other machines, chairs,tables,inflatables: due to rain, etc. there is NO Refund NOR Credit.